Writing a Follow-Up Email in 2025 – Tips, Strategies & Templates
Cold emails, also known as outreach or prospecting emails, are a smart way to connect with potential clients, create relationships, and generate leads. To make cold emails effective, focus on personalization by addressing the recipient by name and mentioning specific details about their business.
Start with a convincing subject line that grabs attention and opens with a value-driven statement that highlights how you help them. Keep the prospecting email short and precise, which shows you understand the recipient's goals and challenges.
Always include a clear call to action, including scheduling a meeting or responding to your message. Avoid spammy words such as “free,” and ensure your email is professional, with a well-designed signature that has your name and contact details. Prospecting emails sent mid-week or early in the morning perform better.
Make sure your message is easy to read on mobile devices and use A/B testing to refine subject lines and content. Add social proof, including testimonials and case studies, to build trust. Track the metrics, including open and response rates, and always respect privacy by complying with email regulations.
The 15 best practices for writing cold emails are listed below.
Use cold email templates effectively. Customize the cold email templates with recipient-specific details to make them personal.
- Include an effective call to action (CTA). Always provide a clear, actionable next step or CTA for the recipient to follow.
- Write a clear and engaging subject line. Write concise subject lines that cause curiosity or address a need.
- Personalize your emails to resonate with the recipient. Personalize your emails, and show research by including relevant details about the recipient.
- Keep your messages concise and to the point. Use short, clear messages and focus on value and purpose.
- Always proofread your cold emails to avoid errors. Always proofread and ensure your email is free of grammatical and typing mistakes.
- Understand your prospects. Research your audience to address their goals or pain points.
- Ask questions to encourage engagement. Try to ask thoughtful questions to encourage replies and conversation.
- Generate a static template as a starting point. Use a template as a base but personalize it every time for each recipient.
- Be relevant and specific. Be relevant and clearly explain how your offer solves their specific problems.
- Compliment your prospect sincerely. Start the email positively with a genuine compliment about their work or achievements.
- Build trust and credibility. Share social proof, including testimonials or case studies, to establish trust.
- Do not be a machine. Use natural, professional language to create a connection with your recipient.
- Do not exaggerate. Do not exaggerate the email and make realistic, factual claims to maintain credibility.
- Wait before following up. Always wait for 3-5 business days before sending a polite follow-up email.
Include an effective call to action (CTA). Always provide a clear, actionable next step or CTA for the recipient to follow.
![crafting the perfect follow-up email](https://cdn.prod.website-files.com/647462e80cfc7c590371357c/6718b8b4e8fb1d8365061ffc_65a59cee5436c96a94e46067_frame_196_2x.webp)
1. Use cold email templates effectively.
Cold email templates provide a structure, but they should not feel robotic and generated by artificial intelligence. Always customize the template with details relevant to the recipient to make it feel personal.
For example, "Hi [Name], I noticed your recent work on [Project]. I believe our [Solution/Service] could go parallel with your goals.” and "Hi [Name], I noticed [Company] recently launched a new product line. Our [Solution] can support your team during this exciting growth phase."
2. Include an effective call to action (CTA).
A clear and actionable CTA helps direct the recipient to the next step, such as scheduling a call, visiting a website, or replying with information. Avoid unclear requests and make it easy for them to respond.
For example, "Would you be available for a quick call next Tuesday at 2 PM to discuss this project further?" and "Would you be open to a quick chat this week? Here’s a link to my calendar for easy scheduling: [Insert Link]."
3. Write a clear and engaging subject line.
The subject line is the first thing your recipient sees. Use it to spark curiosity or address a specific need. Keep it short, exact, and relevant to increase open rates. For example. "Quick Question About [Relevant Topic]" and "How [Recipient’s Company] Can Save 20% on Costs." and "Can we solve [Specific Problem] for [Recipient’s Company]?"
4. Personalize your emails to resonate with the recipient.
Show that you have researched your recipient by including personalized details, including their name, company, or recent achievements. For example. "Hi [Name], I read your recent article on [Topic] and was impressed by your views on [Specific Detail]." and "Hi [Name], congratulations on [Recent Achievement]! It’s inspiring to see [Specific Outcome]."
5. Keep your messages concise and to the point.
Long emails lose attention, so try to stick to the essentials: who you are, why you’re reaching out, and what value you offer. Use short sentences and paragraphs for easy readability.
For example, "We help companies like [Their Company] solve their [Problem] with our [Solution]. Would you like to find out how this works?" and "I’m reaching out because we’ve helped companies like [Their Company] reduce costs by 20% using [Solution]. Could we explore how this might work for you?"
6. Always proofread your cold emails to avoid errors.
Typing and grammatical errors harm your credibility. Proofread carefully or use tools such as Grammarly to polish your cold email before sending it. Double-check the recipient’s name, company name, and any other personalized details to avoid confusion. For example. Incorrect: "Your company's success is inspirating." Correct: "Your company's success is inspiring."
7. Understand your prospects.
Know who your target audience is and what they care about. Address their pain points or goals directly to make your cold email more relevant and engaging. For example. Research: "I saw [Company] is expanding into [Market]. How are you managing [Challenge]?" and "Hi [Name], I saw [Company] is tackling [Challenge]. Our [Solution] is specifically designed to address this and has delivered results like [Key Benefit] for businesses similar to yours."
8. Ask questions to encourage engagement.
Including a thoughtful question encourages the recipient to reply. Ask about their challenges, goals, or feedback related to your offer. For example, "What’s your biggest challenge with [Problem Area] right now?" and "What are your main priorities for the next quarter in [Specific Area]?"
9. Generate a static template as a starting point.
Use a static template as a base, but avoid sending it as-is. Personalize it to each recipient, adding relevant information to make it unique. For example, Template: "Hi [Name], I specialize in [Service] for [Industry].
Let’s connect to discuss how we can solve [Specific Problem]." and I specialize in [Service] for [Industry]. I noticed [Specific Detail] about your company and believe our solution could help with [Specific Problem]. Would you be open to a quick call this week to explore this further?"
10. Be relevant and specific.
Avoid writing generic statements. Clearly explain why you are reaching out and how your product or service solves their particular problems or improves their business. For example. "Hi [Name], I noticed your team is expanding into [Market].
Our platform helps businesses run their operations during scaling phases." and "Hi [Name], I noticed your team is expanding into [Market]. Our platform has helped companies like [Client Example] solve their operations during similar growth phases, reducing overhead by 15%. Would you like to see how this could work for [Company]?"
11. Compliment your prospect sincerely.
A genuine compliment about their work, achievements, or company helps start the conversation and create a positive tone. Ensure your compliment statement is authentic. For example, "Hi [Name], I’m impressed by [Achievement]. Your team’s work on [Project] caught my attention." and "Hi [Name], I’m impressed by your leadership on [Project]. The innovative approach your team took to [Specific Outcome] caught my attention."
12. Build trust and credibility.
Build trust and credibility by sharing proof of your expertise, such as testimonials, case studies, or data. Sharing proofs helps establish you as a reliable partner. For example. "Our clients, including [Reputable Company], have seen a 25% reduction in costs using our solution." and "Our solution has helped companies like [Client Example] achieve [Specific Result], saving an average of [X Hours/Costs]. I’d love to explore if we can replicate this for your team."
13. Do not be a machine.
Avoid using overly formal or robotic language. Write in a professional tone that feels natural and human to create a connection with your recipient. For example, Robotic: "This email is intended to inform you of our services." Human: "I wanted to reach out because I think we can help with [Specific Need]. And Robotic: "This email seeks to inform you of an opportunity to leverage our services." Human: "I wanted to reach out because I think we could help with [Specific Goal]."
14. Do not exaggerate.
Stick to facts and real claims. Overpromising damages your credibility if you fail to deliver on exaggerated claims. For example, Exaggeration: "Our service will double your revenue overnight!" Realistic: "Our clients see a 10-15% increase in productivity within 3 months." and "Our clients see a 20% improvement in efficiency within a couple of months of implementing our solution."
15. Wait before following up.
Give your recipient time to respond before sending a follow-up. A good rule of thumb is to wait 3-5 business days. Keep follow-ups polite, brief, and relevant to the original email. For example, "Hi [Name], just checking if you had a chance to review my previous email. Let me know if you have any questions." and "Hi [Name], I wanted to share a quick case study on how we helped [Client] overcome [Challenge]. Let me know if this resonates or if you’d like to explore further."
How does a Cold Email work?
A cold email initiates contact with a person or company without any previous relationship. Cold emailing aims to introduce a product, service, or opportunity and prompt a specific action. The outreach email process begins with identifying the right target audience (those who are likely to benefit from the sender’s offer).
It is important to write a personalized and relevant message. Start with a greeting that includes the recipient’s name and addresses their specific needs or challenges. The cold email should highlight how the sender’s solution provides value. A clear call to action should guide the recipient toward the next step, which includes replying, scheduling a meeting, or exploring the offer further.
How to send a Cold Email?
Sending a cold email involves a step-by-step process to enhance engagement.
The step-by-step process for sending a cold email is listed below.
- Choose the right email software. Start by selecting a reliable bulk email platform or self-hosted software to manage your campaigns. Hosted services, such as Mailchimp or HubSpot, offer user-friendly interfaces and analytics, while self-hosted software, such as Sendy, provides greater control.
- Build and manage an email list. Create a targeted list with contacts relevant to your goals. Research your audience to identify potential leads, which ensures the list includes accurate and up-to-date information. Avoid purchasing email lists, as they result in low engagement and harm your reputation
- Design engaging content. Write a convincing subject line and body that resonate with your recipients. Personalize the message by including the recipient’s name and referencing specific details about their business or industry. Clearly state the value you offer and include a call to action (CTA) that encourages engagement, such as scheduling a meeting or replying with questions.
- Comply with legal regulations. Ensure your cold email complies with laws, including GDPR, CAN-SPAM, or other regional regulations. Include accurate sender information, such as your name and email address, along with a physical address. Provide a clear and visible unsubscribe option so recipients can choose future emails.
- Test before sending. Test your email by sending it to yourself or a small sample group before sending it to the full list. Check for errors, formatting issues, and broken links. Ensure your email displays correctly on various devices and email platforms.
- Send emails at the right time. Timing is important for a successful cold email campaign. Research the best times to send emails to your target audience and consider time zones to optimize open rates.
- Monitor and analyze performance. Track metrics, including open rates, click rates, and responses, to measure the success of your campaign after sending the email.
What are examples of cold emails?
![examples of follow-up email subject lines](https://cdn.prod.website-files.com/647462e80cfc7c590371357c/6718b8b4e8fb1d8365061fa1_65a59d16216692c8b8b257c4_frame_197_2x.webp)
Examples of cold emails are introductory outreach, follow-up emails, and value-driven proposals.
Detailed examples of each of these cold emails are listed below.
1. Introductory outreach cold email.
An introductory outreach cold email introduces yourself or your business to a potential client.
For example,
Subject: Helping [Company Name] Achieve [Specific Goal]
Body:
Hi [Recipient’s Name],
I hope this email finds you well. I came across your work at [Recipient’s Company/Project] and was impressed by your approach to [Specific Topic]. I specialize in [Service/Skill] and have helped companies like [Similar Company Name] achieve [Specific Result].
Would you be open to a 15-minute call next week to explore how we could achieve similar results for [Recipient’s Company]? Let me know your availability, and I would be happy to adjust to your schedule.
Best regards,
[Your Name]
[Your Contact Information]
2. Follow-up cold email.
A polite follow-up after the initial email to re-engage the recipient.
Example.
Subject: Just Following Up - Helping [Company Name] with [Specific Challenge]
Body:
Hi [Recipient’s Name],
I wanted to follow up on my previous email about [Service/Offer]. I understand how busy things can get, so I thought I would reach out again.
We have recently helped [Similar Company Name] save [Specific Metric] by addressing [Specific Challenge], and I believe we could explore similar solutions for [Recipient’s Company].
Please let me know if you would like to continue the conversation or have any questions. I am happy to share more details or set up a quick call at your convenience.
Looking forward to your thoughts.
Best regards,
[Your Name]
[Your Contact Information]
3. Value-driven proposal cold email.
A value-driven proposal cold email focuses on a specific value proposition according to the recipient’s needs.
For example.
Subject: Increasing [Specific Metric] for [Company Name]
Body:
Hi [Recipient’s Name],
I noticed that [Company Name] has been focusing on [Specific Initiative or Goal], and I believe our solution can add value to your efforts. For example, we helped [Another Client] achieve a [Specific Metric, e.g., 30% reduction in costs] by implementing [Service/Product].
Would you like a free demo or consultation to see how we can achieve similar results for your team? Let me know what time works best for you.
Looking forward to connecting!
Best regards,
[Your Name]
[Your Contact Information]
What are the mistakes to avoid while sending a Cold Email?
The 5 mistakes of sending cold emails are listed below.
- Lack of personalization. Sending generic emails without personalizing them to the recipient shows a lack of effort and reduces engagement. Recipients are more likely to ignore emails that do not address their specific needs or interests. Start an email with "Dear Sir/Madam" instead of using the recipient’s name.
- Weak subject lines. A poorly written subject line causes your email to be ignored or marked as spam. The subject line is the first thing recipients see and determines whether they open the email. Write clear, concise, and convincing subject lines that address a specific benefit or topic of interest.
- Overlooking email verification. Sending emails to invalid or outdated addresses harms your sender's reputation. High bounce rates lead to your domain being flagged as spam. Use email verification tools to clean your list and ensure valid addresses.
- Ignoring time zones. Sending emails at inconvenient times leads to lower open and response rates. Emails sent outside of business hours are ignored. Research your recipient's location and schedule emails during their working hours.
- Lengthy emails. Overloading recipients with too much information overwhelms them and reduces engagement. Busy professionals prefer concise communication. Keep emails short and focused on key points, ideally under 150-200 words.
What are the advantages of sending a Cold Email?
The 5 advantages of cold emails are listed below.
- Cost-effectiveness. Cold emails are one of the most affordable ways to reach a large audience compared to traditional advertising or other direct marketing methods. Sending emails helps minimize costs, and most email marketing platforms offer scalable pricing.
- Scalability. Cold email campaigns easily expand as your business grows, allowing you to target a broader audience without increasing effort or cost. Using bulk email software, you manage campaigns with thousands of recipients while maintaining consistency.
- Targeted outreach. Cold emails allow you to directly target specific groups of people who are most likely to benefit from your product or service. By researching your audience, you write personalized messages that go parallel with their unique needs.
- Direct communication. Cold emails provide a direct line of communication between you and your prospects, bypassing gatekeepers. Direct communication ensures your message reaches decision-makers, increasing the likelihood of engagement.
- Data collection and analytics. Cold email campaigns provide valuable data about recipient behavior, including open rates, click-through rates, and responses. The data helps refine your strategy and improve future campaigns.
What are the disadvantages of sending a Cold Email?
The 5 disadvantages of cold emails are listed below.
- Low response rates. Cold emails receive low responses because recipients view them as irrelevant. Many recipients ignore or delete cold emails without reading them.
- Deliverability issues. Emails fail to reach the recipient’s inbox due to spam filters, invalid addresses, or poor sender reputation. High bounce rates or flagged emails harm the success of your campaign and the sender's reputation.
- Legal risks. Cold emails that do not comply with regulations, such as GDPR or CAN-SPAM, lead to legal issues or penalties. Non-compliance damages your brand’s reputation and results in financial consequences.
- Negative brand perception. Poorly executed cold emails make your brand appear unprofessional or spammy. Recipients associate your brand with annoying or irrelevant communication.
- Resource intensive. Creating effective cold emails requires significant time and effort for research, writing, and follow-up. Scaling personalized email campaigns for large audiences strains resources.
How do you analyze the performance of your cold email?
The process of analyzing the performance of your cold email campaign is listed below.
- Open rate. Open rate is the measure of the percentage of recipients who opened your email. A high open rate indicates that your subject line and sender name are compelling. Experiment with different subject lines, personalization, and timing to boost open rates.
- Reply rate. Reply rate tracks the percentage of recipients who replied to your email. The reply rate reflects how well your message resonates with the audience and prompts engagement. Personalize the content, include a clear call to action, and address the recipient’s specific needs or challenges to improve the reply rate.
- Bounce rate. The bounce rate evaluates the percentage of emails that cannot be delivered. A high bounce rate suggests issues with your email list quality or technical errors. Use email verification tools to clean your list and ensure valid recipient addresses.
- Click-through rate (CTR). CTR monitors the percentage of recipients who click on links within your email. A high CTR indicates that your email content and call to action are engaging and relevant. Use clear CTAs and ensure links direct to valuable resources or offers.
- Conversion rate. The conversation rate determines the percentage of recipients who complete a desired action, such as signing up for a demo or making a purchase. It measures your campaign’s success in achieving its goals. Align your email content with your landing page to make it easy for recipients to take action.
What are the tools to use for sending a Cold Email?
Several tools are available to speed up the process of prospecting outreach.
The 7 popular tools for sending a cold email are listed below.
- Mailshake: Mailshake is a user-friendly platform designed for cold email campaigns, sales engagement, and follow-ups. It starts at $58/month per user. Built-in templates, automated follow-ups, and integration with CRM tools simplify personalized outreach. Mailshake's advantages include an easy-to-use interface, automated follow-ups for better engagement, and detailed analytics to track performance. The disadvantages of Mailshake include limited customization options compared to some competitors.
- Reply.io. Reply.io is a sales engagement platform that supports multi-channel communication, including cold emails and LinkedIn outreach. Reply.io starts at $60/month per user. It offers AI-powered email generation, automated workflows, and A/B testing. Reply.io's advantages include multi-channel capabilities, strong reporting and analytics, and A/B testing for campaign optimization. The disadvantages of Reply.io include a higher price point for advanced features.
- Hunter.io. Hunter.io is a tool for finding and verifying professional email addresses for cold outreach. It is free for up to 25 searches per month, and paid plans start at $49 per month. Hunter.io is excellent for building targeted email lists with verified addresses. Hunter.io's advantages include high accuracy in email discovery and a free tier for small campaigns. The disadvantages of Hunter.io include limited outreach features beyond email finding.
- Lemlist. Lemlist is a cold email tool known for its personalization features and ability to create visually appealing emails. Lemlist starts at $59/month per user. It stands out with images, personalized videos, and scheduling capabilities. The advantages of Lemlist include exceptional personalization options and high deliverability rates. The disadvantages of Lemlist include high pricing for smaller teams.
- SalesLoft. SalesLoft is a comprehensive sales engagement platform for managing multi-channel communication, including email, calls, and social media.SalesLoft starts at $75/month per user (custom pricing for larger teams). It combines cold email capabilities with advanced sales tools. The advantages of SalesLoft are that it is ideal for large sales teams and supports multi-channel outreach. The disadvantage of SalesLoft is its high cost for small businesses and individuals.
- Yesware. Yesware is an email tracking and productivity tool designed for sales teams and cold outreach. Yesware starts at $15/month per user. It tracks email opens, clicks, and responses directly within Gmail or Outlook. The advantages of Yesware include affordable entry-level pricing and real-time tracking and analytics. The disadvantages of Yesware include limited automation features.
- GMass. GMass is a Gmail-based tool for sending personalized mass emails with tracking and follow-up capabilities. GMass starts at $19.95/month. It is easy to set up and use directly within Gmail. The advantages of GMass are that it is affordable and accessible for small teams, and there is no need for separate software. The disadvantage of GMass is its limited scalability for large teams.
What factors should be considered when sending cold emails for business leads?
Several factors should be considered when sending cold emails to business leads for maximum engagement, including personalization, time zones, and following legal rules. Personalization is important when sending a cold email.
Use the recipient’s name, mention their company, and make the email relevant to their needs. It’s also important to target the right audience. Focus on people who are most likely to benefit from your product or service, and segment your list based on things, including their job or industry.
Send emails during their work hours and consider their time zone to increase the chances of them seeing your message. Make sure to follow legal rules, including GDPR or CAN-SPAM, by including your contact information, an easy way to unsubscribe, and ensuring you’re reaching out for a valid reason.
Why do some cold emails fail to generate leads?
Cold emails can fail to generate leads for two major reasons: lack of personalization and unclear call to action. The first major issue is a lack of personalization, where generic messages fail to engage recipients.
Poorly written subject lines also result in low open rates, as they fail to capture attention. If the content is too lengthy or irrelevant, recipients lose interest quickly. Another reason is unclear calls to action (CTAs), leaving the recipient unsure of the next steps.
Does an email list help with generating leads through cold emails?
Yes, a well-written email list helps generate leads through cold emails. A targeted and accurate list ensures that your emails reach the right audience, increasing the chances of engagement. Buying an email list includes recipients who are likely to benefit from your product or service, which makes the outreach more relevant and impactful.
Is there any risk of overusing cold emails in marketing campaigns?
Yes, overusing cold emails in marketing campaigns carries significant risks. Sending too many emails leads to recipient fatigue, which results in spam complaints. Overuse also damages your brand’s reputation, making recipients view your outreach as annoying.
What is the role of data analytics in improving cold email campaigns?
The role of data analytics in improving cold email campaigns is multifaceted, enhancing targeting, performance tracking, and strategic optimization. Analytics help identify key metrics, including open rates, click-through rates, and conversion rates, which provide insights into which elements of the email are effective.
What is the 30/30/50 rule for cold email?
The 30/30/50 rule for cold email is a guideline that suggests dividing the success factors of a cold email campaign into three parts: 30% depends on the quality of the email list, 30% on the content of the email, and 50% on the offer or value proposition.
How do you follow-up on cold emails to boost B2B lead success?
To boost B2B lead success, follow up on cold emails strategically. Start by sending a polite reminder a few days after the initial email, referencing the previous message. Personalize the follow-up to show genuine interest in the recipient’s challenges or goals. Offer additional information, including a case study or a resource, to show credibility, keep the conversation fresh, and follow up on cold emails to boost your success rate.
How can I identify if my cold email was sent to the wrong person?
You will know your cold email was sent to the wrong person if you receive an explicit reply that shows they are not the target recipient or lack relevance to the topic. Signs include responses such as "I do not handle this" or "Please contact someone else for this matter.”
Can I prevent my cold email from going to spam?
Yes, you can take steps to prevent your cold email from going to spam. Start by using a verified email list to avoid invalid addresses. Write personalized emails with genuine content and avoid spammy language, including "free," "limited time offer," or excessive exclamation marks. Maintain a good sender reputation by using a professional email domain and avoid generic emails.
Having to send multiple follow-ups with no response? Of course, something to consider is whether your emails are going to the right recipients!
That’s where Bookyourdata could help you with 10 free leads. With built-in real-time email verification, you’ll make sure your email reaches your potential client the first time, hopefully reducing the need to send a follow-up!
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